Effective Date: August 2025
At National Excellence Institute (NEI), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.nei.edu.pk) and our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, and other details you provide during admission, registration, or inquiry.
- Academic Information: Program enrollment details, transcripts, and related documents.
- Technical Data: IP address, browser type, device information, and cookies when you browse our site.
- Financial Information: Payment details for tuition, fees, or related transactions (processed securely through trusted gateways).
2. How We Use Your Information
We use your information for purposes including:
- Processing admissions and academic records
- Providing updates about programs, scholarships, and events
- Responding to inquiries and support requests
- Improving our website and services
- Meeting regulatory and accreditation requirements
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. Information may only be shared with:
- Regulatory bodies (e.g., HEC, accreditation boards) when required
- Third-party service providers (e.g., payment processors, IT support)
- Legal authorities when mandated by law
4. Cookies & Tracking Technologies
Our website uses cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or misuse. However, no system is 100% secure, and we encourage safe online practices.
6. Your Rights
As a user, you have the right to:
- Access, update, or request deletion of your personal data
- Withdraw consent for certain types of data usage
- File a complaint with a data protection authority if you believe your rights are violated
7. Third-Party Links
Our website may include links to third-party websites (e.g., scholarship boards, partner institutions). NEI is not responsible for the privacy practices of these external sites.
8. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date.”
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📍 National Excellence Institute (NEI)
Sea Square, Main G.T Road, next to Main B-17 Gate No. 1, Islamabad, Pakistan
📧 Email: info@nei.edu.pk
📞 Phone: +92 51 5443548 | +92 319 2174215
